Our customers Recover password FAQ: Vuiten, VIP & Diamonds

Questions about the Bellocco Shop, VIP membership, diamonds and secure payment.

Frequently asked questions

What can I buy in the Bellocco Shop?

The shop has four main categories: Packages (cash/resources bundles), Diamonds (the premium currency), VIP membership and Boosters (temporary or one-time boosts such as XP or bullet crates).

What is the difference between a package and VIP?

A package is a one-time purchase that adds direct resources (cash, XP, bullets, etc.) to your account. VIP is a temporal membership (for example 1 month, 3 months or 1 years) that gives continuous benefits such as extra crime money, more XP and faster cooling times, as long as it is active.

What exactly do diamonds yield?

Diamonds are the premium currency of BELLOCCO — you can reason them for resources in the Diamonds Shop, or they are (in smaller quantities) also free to hear through gameplay such as performance and rewards.

Do the shop packages include the economic balance?

Yes. The amount of cash, XP and other resources in a package automatically scales with the actively set economy preset, just like regular in-game awards — this way, a package will always remain in proportion to the rest of the economy.

How do I pay safely?

All payments run through a secure, encrypted payment provider. BELLOCCO does not store credit card or bank details.

Can I make a purchase to another player?

Yes, when you check out most packages, you can specify a recipient so that the content goes to that account instead of your own account.

Is there a minimum age for purchases?

Yes, as for the game itself, there is a minimum age of 18 year for making purchases.

Can I request my purchase back?

Our refund policy is described in the rules and conditions — if you have any questions about a specific purchase, please contact us via Support.

Expire special promotions and discounts automatically?

Yes, special actions in the shop run automatically after the indicated time and are regularly refreshed by an automated system, so there is always variety.