FAQ: Payments, VIP and Diamonds in BELLOCCO

Questions about the Bellocco Shop, VIP membership, diamonds and paying safely.

Frequently asked questions

What can I buy in the Bellocco Shop?

The shop has four main categories: Packs (cash and resource bundles), Diamonds (the premium currency), VIP membership and Boosters (temporary or one-time boosts such as XP or bullet crates).

What is the difference between a pack and VIP?

A pack is a one-time purchase that instantly adds resources (cash, XP, bullets and so on) to your account. VIP is a temporary membership (for example 1 month, 3 months or 1 year) that gives ongoing perks such as extra crime money, more XP and faster cooldowns, for as long as it's active.

What exactly do diamonds get me?

Diamonds are BELLOCCO's premium currency: you can exchange them for resources in the Diamond shop, and you can also earn them for free (in smaller amounts) through gameplay such as achievements and rewards.

Do shop packs scale with the economy balance?

Yes. The amount of cash, XP and other resources in a pack scales automatically with the active economy preset, just like regular in-game rewards: that way a pack always stays in proportion to the rest of the economy.

How do I pay safely?

All payments go through a secure, encrypted payment provider. BELLOCCO itself never stores credit card or bank details.

Can I gift a purchase to another player?

Yes, when checking out most packs you can enter a recipient so the contents go to that account instead of your own.

Is there a minimum age for purchases?

Yes, just like for the game itself, you must be at least 18 to make purchases.

Can I get a refund?

Our refund policy is described in the game rules and terms: for questions about a specific purchase, please contact us through Support.

Do special offers and discounts expire automatically?

Yes, special offers in the shop end automatically after the stated time and are refreshed regularly by an automated system, so there's always something new.